Reference

Open prima88 Privacy Policy Clearly

prima88 Privacy Policy explains what we collect when you open an account, verify your phone, enter the lobby and use DANA, OVO, GoPay or QRIS.

Account dataWallet recordsCookie choicesSecurity steps
prima88 Open prima88 Privacy Policy Clearly
REQUEST A HAND

Contact Us About Privacy Policy

A clear contact route helps you ask about the Privacy Policy without guessing which team handles your request.

Account support path Open support from your signed-in account and choose the privacy subject. We can match your request to the correct account record after checking the phone verification status, without asking you to share a DANA, OVO, GoPay or QRIS passcode.
Privacy request details Tell us whether you want access, correction, deletion or an explanation of a data use. Add the email or phone detail on the account so we can reduce mistaken matches and keep another person's records out of your reply.
Wallet record checks If your question concerns a payment record, include the date, reference and rail shown in your account, such as QRIS or bank transfer. We review the account record and never need your wallet password or one-time security code.
DATA CONTROL

Switch Through Your Privacy Choices

We keep the Privacy Policy practical by linking each data use to an account action you recognise.

Account data

We use your account details to create access, send account-related replies and connect a request to the right record. Phone verification can be required before we discuss private information, especially when a request comes from a new device.

Device signals

Sign-in time, browser details and limited device signals can help us identify an unusual access pattern. These checks support account security; they are not a request for your device password, wallet PIN or private message content.

Cookie controls

Cookies may keep your session active and remember a selected setting between account pages. Use your browser settings to clear or restrict them. If you block required cookies, sign-in, account verification or a return to the lobby may need another step.

Payment references

For DANA, OVO, GoPay, QRIS, virtual account and bank transfer activity, we handle references and status details needed to reconcile an account action. We do not request the secret credential used inside your wallet or bank service.

Retention timing

We keep account, security and transaction records for the periods connected to service operation, dispute handling and legal duties described in the Privacy Policy. When a record is no longer needed for those purposes, our process addresses its removal or restriction.

Change requests

You can ask us to access, correct or delete eligible personal data through the account support path. We may verify ownership first, then explain any record that must remain because a payment, security or legal obligation still applies.

Browse Privacy Policy Questions

These Privacy Policy answers address the account and payment questions you may have before opening access. We keep the wording tied to real actions, including phone verification, browser cookies, QRIS references and requests made through account support. If your situation is unusual, contact us through the signed-in route and describe the record you want us to check. Eligibility and access depend on local law.

The prima88 Privacy Policy covers account details, phone verification, sign-in and device signals, cookies, payment references, support requests, retention and your available data choices. It explains why we handle each category and how to contact us when you want access, correction or deletion where applicable.

Yes. The Privacy Policy covers references and status details connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account activity. We use those records to match an account request and resolve payment questions, but we do not ask for your wallet PIN.

Phone verification helps us connect an account request to the person who controls the registered contact detail. It may be required before private account data is discussed or a change is made. We do not need your one-time code after the verification step is complete.

Use the signed-in account support path and ask for a Privacy Policy data access request. Include the email or phone detail attached to your account and describe the records you want. We may verify account ownership before preparing a response, so another person's data is not disclosed.

You can request correction or deletion of eligible personal data through account support. We first check the account detail and the scope of the request. Some transaction, security or legal records may need to remain for the period described in the Privacy Policy.

Cookies can keep your session active and retain selected settings while you move between account pages. You can clear or restrict them in your browser. Blocking required cookies may mean another sign-in or Account Verification step is needed before you return to the lobby.

The Privacy Policy explains our handling of data for account access connected with Indonesia, including wallet references used with DANA, OVO, GoPay and QRIS. Service access and eligibility depend on local law, so you should check the policy and local requirements before opening an account.